Frequently asked questions
Why do you have a limited product range?
Type4 is a start-up and essentially ran by very few poeple. We will be operating purely off of demand to begin with. Products regularly requested will be stocked on the site.
Is type4 black owned?
Yes! Type4 is ran by black women with afro textured hair. We know and have used the products we want to sell. We think this makes us the perfect go to base for purchasing afro hair care products.
Can I return an item?
Unfortunately not. Returns are currently unavailable.
How much is delivery and how long will it take?
How do I request a product to be sold?
Through our contact us page. There you can find a request form. Please note, only products requested multiple times will be stocked, so if there's something you, your family or friends want to buy from us, make sure you all request!
Do you stock black owned brands?
Yes and if you are a black owned brand owner and would like to partner with us, please get in touch! We would love to stock black owned products on type4.
I have a problem! How can I get in touch?
Easy. The best way to get in contact is through our chat service (bottom right). I always have my phone handy so I should be able to respond asap.